Frequently Asked Questions

FAQ

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Use & Care

What is TheraFlex™ ideal to use for?

Ideal in providing pain relief for common conditions caused by repeated overuse or injury in muscles, joints, tendons, ligaments or other soft tissues.(ACL/PCL/MCL/LCL) 


Common conditions include muscle pain/fatigue, strains, sprains, stiffness, dislocations, shin splints, arthritis, tendonitis, bursitis, swelling, cramps, blood clots, varicose veins, thrombosis, edema, lymphedema, phlebitis, blood stasis/stagnation, etc. Also great to use during recovery, therapy, pregnancy and post-surgery.

Can I wear these while working out or on the job?

Yes! TheraFlex™ is designed to power through a wide variety of physical activity. We highly encourage wearing them while working out, on the job, and recovering.

What types of activities can I use these for?

Perfect for athletic activities such as running, jogging, hiking, walking, biking, swimming, weight lifting, calisthenics, crossfit, martial arts, yoga, dance, gymnastics, ice skating, hockey, soccer, baseball, basketball, football, rugby, volleyball, tennis, pickleball, badminton, ping pong, lacrosse, golf, and many more.


Also ideal to use while for on the job in professions that require being on your feet or sitting in a seated position such as food service, construction, office work, nursing, hospitality, driving, personal training, delivery, cleaning, etc.

Can it be worn underneath pants or jeans?

Yes, they can be worn underneath loose fitting jeans and slacks comfortably. Each sleeve is 2mm thick.

Can it be worn while sleeping?

While many users do wear them while sleeping, everyone is different. Therefore, we recommend consulting with your physician before wearing while sleeping.

What are the care instructions for washing?

Hand-wash in cold water with light soap is recommended. Can also be machine washed. Lay flat and air-dry to ensure long lasting performance. Do not iron. Do not bleach. Do not dry clean.

Size Guide & Specifications

Are these unisex?

Absolutely! Universally designed to fit both men and women of all ages.

What sizes are available?

V2 Sleeve Sizes

Sizes include small, medium, large and x-large. 

How do I measure myself to get the correct size?

Using a measuring tape, measure your thigh circumference in between the middle and upper half of your thigh. If you do not have a measuring tape, you can download and print a measuring tape by clicking this link.

V2 Sleeve Size Guide

My measurement falls between two sizes, which size should I choose?

Keep in mind that our sleeves work by compression. The tighter the fit, the more compression is applied. If your measurement falls directly between two sizes, we typically recommend ordering the smaller size to ensure a tighter, more compressed fit.

How long are they?

V2 Sleeve length is approximately 22" inches (56 CM) for all sizes.


V1 Sleeve length is approximately 19" inches (48 CM) for all sizes.

What are TheraFlex™ sleeves made of?

A proprietary blend of anti-microbial nylon (75%), spandex (20%), and silicone (5%).

What is the compression rating?

Level 2, 15-20 mmHg compression. The most commonly used level, 15-20 mmHg compression offers moderate compression.

Shipping & Returns

How long will it take to deliver?

All USA orders are dispatched within 1 business day. Orders outside of the North America are dispatched within 2 business days.


Estimated shipping time:

🇺🇸 USA : 2-5 business days

🌎 Rest of world : 7-15 business days

Where do these ship from?

Proudly based in the USA 🇺🇸, we ship to over 50+ countries worldwide! All USA orders are shipped directly from our facility in Arizona. Orders outside of North America are shipped from our facilities in UK and Hong Kong.

What's your return/exchange policy?

30-Day Returns & Exchanges

We're confident that you'll love the fit of your sleeves. That's why each order comes with a 30-Day Comfort Fit Guarantee, starting from the date you receive your order. 


Try them on and if they don't fit, send them back to us in unused/unwashed condition for a full refund or exchange. Simple as that!

Payment & Misc.

What payment methods do you accept?

All major credit/debit cards (Visa, Mastercard, Discover, American Express), Apple Pay, Google Pay, Facebook Pay & PayPal.

Do you accept Medicare or insurance as payment?

We currently only accept the payment methods mentioned above.

Where can I purchase TheraFlex™ Sleeves?

Our sleeves are not sold in stores or anywhere else. They are only sold here, exclusively through our online website. 


Beware of sleeves with designs similar to ours found on Amazon and other websites. There are many copycats who've copied our design but are generally lesser quality that perform poorly and do not last long.

How can I contact TheraFlex™?

Visit our contact us page to send us a message. You can also email us directly at info@trytheraflex.com. All messages are responded to within 24 hours.

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