Return Policy


Our return policy lasts for 30 days from the purchase date. If it has passed the 30 days, the order is no longer eligible for a return or exchange.


Note:

- We do not accept returns or exchanges if the product has been washed or with any visible wear and tear. Unfortunately, if items appear washed or with any visible wear and tear during our product inspection, your return or exchange may be rejected. All products must be returned with original tags still attached.

- You will be responsible for paying for the shipping costs to return your item(s). Shipping costs are non-refundable.

- If a refund is approved, you will be issued a refund minus any shipping costs already paid when placing your order.

- Refunds can either be be credited back to you as store credit, or back to the original method of payment.

- Upon receipt of your item(s), please allow up to 1 week for your refund/exchange to be processed.

- Once your refund is processed, average time to receive your refund is 3-7 business days. The number of days can vary depending on your financial institution.


Return/Exchange Procedure:

Using the contact us link below, please be sure to provide your order number as well as the reason for your return/exchange. Upon receipt of your request, our support team will determine authorization and provide you with return instructions.

To file a return, please contact us by email at info@trytheraflex.com or through our Contact Us page.

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At TheraFlex™, our mission is to develop innovative products that provide technical-based solutions to improve physical fitness and everyday well-being. Throughout the years, our team has carefully developed a catalog of cutting-edge apparel and garments designed to improve lives. By combining the latest in technology with time-tested products, we've refined each offering to change the current landscape of modern comforts. Based in Phoenix, Arizona USA, we proudly ship to over 50+ countries worldwide. Say hello to the future of innovation, experience the difference with TheraFlex™.


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