Shipping Policy

Proudly based in the USA 🇺🇸, we ship to over 50+ countries worldwide! 


All USA orders are dispatched within 1 business day from our facility in Arizona. Orders outside of North America are dispatched within 2 business days from our facilities in UK and Hong Kong.


Estimated shipping time

🇺🇸 USA : 2-5 business days

🌎 Rest of world : 7-15 business days


Above shipping times are an estimation. Depending on your location, you may receive items much earlier.


Each order is expertly packaged, prepared, and shipped with a tracking number included so you can track it every step of the way.


Your package may or may not require a signature. Most packages are delivered to the mailbox or front door of the address provided, however, it is up to the delivery courier to decide if the package is safe being left in the open. If they deem it unsafe, they will hold the package at a local post office or re-schedule another delivery. Our best recommendation is to input a shipping address where you know you or someone else will be available to accept the package (a work address or a friend's address).


Please Note

- If inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing. We encourage all customers to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided.


- TheraFlex™ is not responsible for lost or stolen packages confirmed to be delivered to the address entered when placing an order. Upon inquiry, we will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.

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