Shipping Policy

Proudly based in the USA 🇺🇸, we ship to over 50+ countries worldwide! 

All USA orders are processed within 1 business day from our facility in Arizona, excluding Sundays and holidays. Orders outside of the USA are processed within 2 business days. Please add processing time to the shipping times below.

Estimated shipping time

🇺🇸 USA Ground : 2-5 business days

🇺🇸 USA Priority : 1-3 business days (will vary depending on proximity to Arizona)

🌎 International : 7-15 business days

Above shipping times are an estimation. Depending on your location, you may receive items much earlier.

Each order is expertly packaged, prepared, and shipped with a tracking number included so you can track it every step of the way.

Your package may or may not require a signature. Most packages are delivered to the mailbox or front door of the address provided, however, it is up to the delivery courier to decide if the package is safe being left in the open. If they deem it unsafe, they will hold the package at a local post office or re-schedule another delivery. Our best recommendation is to input a shipping address where you know you or someone else will be available to accept the package (a work address or a friend's address).

Please Note

- If inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing. We encourage all customers to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided.

- TheraFlex™ accepts no responsibility for lost or stolen items that have been confirmed as successfully delivered by the courier. The company does not reimburse or replace orders that have been confirmed as delivered by the courier and are reported lost or stolen. Upon inquiry, we will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.

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